Reshaping digital retail experiences
The impact of the sudden, massive shift to online transactions might be wearing off, but digital commerce has irrevocably changed. It is no longer just about websites connected to an inventory data-store. Now, consumers prefer a personalized experience. Several studies have shown that customers choose to stay loyal to businesses that follow this model.
SkillNet creates modern, headless, composable digital commerce solutions for B2B, B2C, Marketplaces and other business models. Our solutions enable you to deliver personalized experiences at scale.
eCommerce Platform Modernization – Adapting To Your eCommerce Goals
Today, Retailers have a choice of technical solutions to transform their eCommerce implementations. The challenge is in identifying a solution which not only makes use of the existing investments but also ensures seamless and personalized customer experience.
Our consultants redesign & implement innovative retail customer journeys. We can also help you re-architect your eCommerce platform using MACH design tenets. Our solutions have helped global retailers enable unified commerce experiences resulting in increased growth.
Our digital commerce platform modernization services include – but is not limited to – the following:
- Mobile Engineering
- UI/UX Engineering / CX & Design
- Search Capabilities
- Test Automation
Read the case study on enabling 2x growth for a Midwest retailer.
Retail Omnichannel Enablement
Allowing customers to shop in their own way and providing a seamless and consistent experiences in every interaction with customers is critical to becoming a modern retailer. In order for retailers to enable true omnichannel capabilities they must leverage individual channel capabilities along with omnichannel processes and retail customer journeys.
SkillNet provides retailers with capabilities to enable omnichannel processes in the following key areas:
- Customer Journey and customer experience mapping
- Inventory management and visibility for all channels
- Retail Analytics to visualize customer engagement in each channel
- Centralized transaction management
- Order management and orchestration
Read the Blog – What is Omnichannel, it may not be what you think!!