Digital Commerce Solutions
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Reshaping digital retail experiences
The impact of the sudden, massive shift to online transactions might be wearing off, but digital commerce has irrevocably changed. It is no longer just about websites connected to an inventory data-store. Now, consumers prefer a personalized experience. Several studies have shown that customers choose to stay loyal to businesses that follow this model.
SkillNet creates modern, headless, composable digital commerce solutions for B2B, B2C, Marketplaces and other business models. Our solutions enable you to deliver personalized experiences at scale.
Digital Commerce Strategy, Design and Development
Digital Transformation is personalized content, intuitive commerce, and connected customers.
Why Digital Strategy
- Increases Revenue
- Lower Operational costs
- Increased Customer Acquisition, Retention, Satisfaction, Market penetration
Design Fundamentals for a successful Digital Journey
- Identify your organizational goals that are objective and measurable
- Educate and enable the team
- Identify and Define Personas you wish to target
- Align Strategy to Technology
- Define a sophisticated Content Strategy
- Identify a Partner
- Work as One Team
- Work in Sprints
SkillNet with a legacy of 25 years and deep delivery capabilities can partner with you to make your digital transformation a success
Retail Marketplace Strategy and Deployment
The world of commerce is changing fast. Marketplaces are sophisticated solutions with many variables tied to success. SkillNet’s Marketplace Solutions include:
Marketplace consulting: Use our years of practice and success to help navigate the optimal marketplace process and engagement for you.
Implementation optimization: best practice implementations with three variations of speed and feature/functionality set by offerings.
Seller onboarding & optimization: Once you have your marketplace up and running, we help you maximize profits and build a foundation to scalability with our seller onboarding and optimization tools.
To find out how we help Marketplace owner implement full cycle of Marketplace integration with existing eCommerce site check our SkillNet Marketplace Approach.
eCommerce Platform Implementation
SkillNet’s multidisciplinary teams provide complete solutions by combining deep functional knowledge of eCommerce applications with top class engineering for DevOps and cloud. We help you choose and implement eCommerce platforms that best support your business roadmap. Our focus is on delivering complete business value to you without any gaps in technical complexity or scope of ownership. We are implementation partner for leading ecommerce platforms such as:
- SAP Commerce Cloud
- Salesforce Commerce Cloud
- Oracle (ATG)
- Magento and Others
eCommerce Platform Modernization – Adapting To Your eCommerce Goals
Today, Retailers have a choice of technical solutions to transform their eCommerce implementations. The challenge is in identifying a solution which not only makes use of the existing investments but also ensures seamless and personalized customer experience.
Our consultants redesign & implement innovative retail customer journeys. We can also help you re-architect your eCommerce platform using MACH design tenets. Our solutions have helped global retailers enable unified commerce experiences resulting in increased growth.
Our digital commerce platform modernization services include – but is not limited to – the following:
- Mobile Engineering
- UI/UX Engineering / CX & Design
- Search Capabilities
- Test Automation
Read the case study on enabling 2x growth for a Midwest retailer.
Retail Omnichannel Enablement
Allowing customers to shop in their own way and providing a seamless and consistent experiences in every interaction with customers is critical to becoming a modern retailer. In order for retailers to enable true omnichannel capabilities they must leverage individual channel capabilities along with omnichannel processes and retail customer journeys.
SkillNet provides retailers with capabilities to enable omnichannel processes in the following key areas:
- Customer Journey and customer experience mapping
- Inventory management and visibility for all channels
- Retail Analytics to visualize customer engagement in each channel
- Centralized transaction management
- Order management and orchestration
Read the Blog – What is Omnichannel, it may not be what you think!!
Composable Commerce Strategy and Deployment
SkillNet – Visionary in Headless, Composable Platforms
As B2B and B2C Enterprises continue the drive to deepen customer engagement, an eCommerce channel cannot work in isolation. It has to work collaboratively with various channels like Mobile, IoT devices, instore app, social commerce, conversational commerce, connected car commerce, POS, Kiosk, Near-field communication (NFC) to enable scalable and profitable shopping experiences.
Learn more about our modern, headless, composable, solutions.
Digital Commerce Systems Support
SkillNet provides 24X7 support services and solutions for retailers’ eCommerce programs to help improve business and system performance.
IT Director, Fleet Farm
We appreciate SkillNet’s dedication and omnichannel expertise in creating a compelling experience for our customers. The new mobile app helps us directly connect with customers and provide better services. We are already seeing the impact of the increased engagement.
A Global Retailer
We needed an experienced global partner with proven international technical expertise to implement and integrate our new store and e-commerce technologies. SkillNet’s experience as a leader in international Xstore implementations and omnichannel transformations made them a winning choice as the implementation partner for the national expansion of our enterprise.
Get In Touch With Us
SkillNet Solutions, Makers of Modern Commerce, provides consulting and technology services to companies that are digitally transforming to modern commerce enterprises.