Digital Commerce Solutions
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SkillNet – Visionary in Headless, Composable Platforms
As B2B and B2C enterprises continue the drive to deepen customer engagement, an eCommerce channel cannot work in isolation. It has to work collaboratively with various channels like Mobile, IoT devices, instore app, social commerce, conversational commerce, connected car commerce, POS, Kiosk, Near–field communication (NFC) to enable scalable and profitable shopping experiences.
Is this the right time to go Headless?
Given the turbulent market conditions, fears of recession, rising cost of living and fierce competition to retain and acquire customers, now is the opportune time to rethink and redesign your commerce strategy.
You might not want to get caught off guard like at the start of pandemic when enterprises had to spend millions of dollars to quickly adopt eCommerce and multichannel strategy.
In headless commerce, as it is loosely coupled, the experience layer can be changed without impacting any backend functionalities and vice versa. This provides the agility and flexibility that retailers need today to offer dynamic experiences to their customers.
It means channel-specific user interfaces (UI) do not need to rely on each other or be interdependent and improves channel agnostic experience. Since, customer retention and repeat purchases call for a content strategy, headless architecture allows retailers to serve personalized content for different profiles and on different channels.
Is it the right time to go Composable?
The next step after deciding to go headless is to consider composable. Going composable means you can choose to retain some of your systems and buy or build others that form part of your eCommerce architecture.
There is no single channel that will allow B2B or B2C enterprises to increase customer engagement to achieve growth targets. Going headless with a MACH-compliant platform can enable retailers to create a multi-channel strategy providing custom experience along all imaginable touch points.
eCommerce Platform Implementation
SkillNet’s multidisciplinary teams provide complete solutions by combining deep functional knowledge of eCommerce applications with top class engineering for DevOps and cloud. We help you choose and implement eCommerce platforms that best support your business roadmap. Our focus is on delivering complete business value to you without any gaps in technical complexity or scope of ownership. We are implementation partner for leading ecommerce platforms such as:
- SAP Commerce Cloud
- Salesforce Commerce Cloud
Advantages of a MACH-compliant platform
- Nimble and agile on new feature launches
- Decouple customization
- Innovation in customer experience
- Multichannel customer acquisition
- Increased Return on Investment
Benefits of working with SkillNet
- Experienced and certified resources who understand the technology and have in-depth knowledge of processes being implemented
- Partnerships & alliances with leading providers helps us to offer retailers the most optimized platform
- Expertise to provide comprehensive platform evaluation by mapping desired capabilities with out-of-box capabilities, customization needs, address geo regulatory and compliance requirements
- On time & on budget programs have enabled retailers to better support customers quickly
Get In Touch With Us
SkillNet Solutions, Makers of Modern Commerce, provides consulting and technology services to companies that are digitally transforming to modern commerce enterprises.